Sales Manager - Leisure, Auckland in Auckland, Auckland
Sales Manager - Leisure (# Job Number: BUS012XZ)
## Work Location
:
Hilton Auckland Hotel
Princes Wharf 147 Quay Street
Auckland 1010
**About Hilton Hotels**
****Our team members are changing the world one stay at a time. They’re engaged and recognised in many ways for showcasing their talents. Join the most well known Hotel brand in the World and you’ll have more than just a job. You’ll have a challenging and rewarding career in the hospitality industry.
**What will it be like to work for this Hilton Brand?**
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow''s savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it’s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
**What will I be doing?**
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
This position is responsible for the development of the Leisure segment with a strong focus on local/inte
ational travel agencies, which are feeding the city in terms of FIT and Group business from different markets. The ideal candidate will have the ability to develop sales plans and strategies to meet or exceed the established revenue goals. We are looking for a highly motivated team member, who has a passion for customer service and knows how to build strong relationships with his/her contacts.
The ideal candidate is known for his/her ability to efficiently and professionally identify and close the right piece of business for his current hotel company while contributing to meeting his/her customers business needs. This position is ideal for a candidate eager to incorporate a dynamic and successful sales team in which they will be able to positively contribute and grow professionally.
* Analysis local market trends and competitor activity to identify business leads
* Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
* Negotiate room rates/packages with corporate clients
* Develop and implement creative local marketing channels, including social media channels
* Prepare company contracts for the hotel in accordance with current business and pricing conditions
* Work within current business strategies and recognizing potential opportunities
* Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
* Attend Sales events, as required
* Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
* Answer customer queries in a prompt and professional manner
**What are we looking for?**
A Sales Manager, Leisure serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
* Positive attitude and good communication skills
* Working experience with MS Office applications are required. “Delphi” experience is strongly preferred.
* Requires a minimum of 2 years’ experience in Leisure segment. Experience selling in a hotel of similar size and quality is preferred.
* Commitment to delivering a high level of customer service
* Excellent grooming standards
* Flexibility to respond to a range of different work situations
* Ability to work under pressure and under own initiative
* Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
* Knowledge of local NZ Market
* Previous experience in Hotel Sales
* Passion for sales and for achieving targets and objectives
* Degree-level qualification in a relevant field would be advantageous
**Culture and benefits**
Our team are responsible for living up to our brand promise of ‘ensuring that every guest feels cared for, valued and respected’ we achieve this by ensuring our Blue Energy culture is alive in each of our hotels. Blue Energy is the unspoken energy and passion behind each of our dedicated team members who are focused on making a difference. As a Hilton team member you can expect to receive;
* A competitive industry wage and generous annual leave benefits
* Team member only discount global Hilton room rates
* Membership with ‘Hilton Rewards’ Australasian benefits program
* Discounts of up to 50% on products and services in participating Hilton outlets
* Access to Hilton University training, offering more than 3000 lea
ing programs
* Career development planning and opportunities
*Schedule:* Full-time
*Job:* Sales
*Req ID:* BUS012XZ
Location
Auckland, NZL
Company
Hilton Worldwide
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